frequently asked questions
We've put together a simple list of Frequently Asked Questions. Please do not hesitate to contact us if you require additional information, 24 hours a day - via email or call during office hours freephone 0800 756 5404.
Earlybirds is committed to protecting the privacy of any information provided when you place an order or request a catalogue on this site. All information is strictly confidential and will not be shared with any third party. If you have any queries or concerns, please email us or via freephone 0800 756 5404.
Terms & Conditions
Earlybirds is happy to exchange any item or refund your money providing the item is returned to us in its original condition and packaging. Garments will not be accepted if worn, washed, or damaged. Shipping costs will not be refunded. Earlybirds will exchange garments or refund your money if any article purchased from us is faulty. Postage costs will also be refunded. Garments must be returned within 14 days of receipt. Please please contact us to discuss any returns or exchanges.
Delivery of your Order
We will endeavour to despatch orders received before 2.00pm on the same day. Orders received after this time will be despatched on the next working day (Monday to Friday).
UK First Class Signed For - £4.30
UK Next Day before 1.00pm - £7.85
International Standard Europe - £6.95
International Standard World Zone 1 - £10.15
International Tracked and Signed Europe - £11.60
International Tracked and Signed World Zone 1 - £15.15
International Tracked and Signed World Zone 2 - £15.75
If you would like to track your parcel or have any concerns regarding delivery, please do not hesitate to contact us
Payment Via Our Secure Network
Earlybirds is committed to protecting the privacy of any information provided when you place an order. All information is strictly confidential and will not be shared with any third party. If you have any queries or concerns, please contact us